Customer Help For Besos Disposables
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Placing an order is quick and easy. Browse our collection, select your preferred Besos Disposable or Besos 2G Disposable, add it to your cart, and proceed to our secure checkout. Once your payment is confirmed, we’ll begin processing your order.
Shipping times vary depending on your location and the shipping method selected at checkout. After your order has been dispatched, you’ll receive tracking information so you can monitor your shipment.
Yes. We proudly ship worldwide to eligible destinations. Shipping availability may vary depending on local laws and regulations.
Absolutely. Once your order has been shipped, we’ll send you a confirmation email containing your tracking number so you can follow your package from dispatch to delivery.
If your order has not yet been processed or shipped, you may request changes or cancellation by contacting our customer support team as soon as possible. Once an order has been dispatched, changes or cancellations may no longer be possible.
Shipping delays occasionally occur due to weather, customs inspections, or carrier-related issues. If your package is delayed beyond the estimated delivery time, please contact us and we’ll assist you in tracking your shipment.
If your order arrives damaged, contact us within 48 hours of delivery. Please include your order number and clear photos of the damaged item and packaging so our support team can quickly review your claim.
Yes. All orders are packaged securely and discreetly to help protect your privacy during shipping.
If you need to swap an item
Returns and Exchanges
No. Due to the nature of our products, OfficialBesosDisposables.com does not accept returns on any purchases once an order has been processed or delivered.
No. All sales are final, and we do not offer refunds for purchased products. Please review your order carefully before completing your purchase.
We do not offer exchanges for products that have been purchased. We encourage customers to verify their selected items, flavors, and quantities before placing an order.
For health, safety, and product integrity reasons, we cannot accept returned vape products or issue refunds once an order has been completed. This policy helps ensure that every customer receives products in their original condition.
Please double-check your order before submitting it. If you notice an error immediately after placing your order, contact our customer support team as soon as possible. If your order has not yet been processed, we may be able to assist with updating it. Once processing or shipping has begun, no changes can be made.
If your package arrives with products that were damaged during shipping, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so our team can review the issue.
If we accidentally ship the wrong item, please contact our customer support team within 48 hours of receiving your order. We’ll investigate the issue and work with you to find an appropriate resolution.
Orders may only be canceled if they have not yet been processed or shipped. Please contact us immediately after placing your order if you wish to request a cancellation. Once processing begins, orders cannot be canceled.